For the Student web, the forgotten password management option has been implemented.

It is a requirement that the student has set up an official default e-mail address in the Neptun system.

Process of password request:

A new button called ‘I have forgotten my password’ has been added to the login screen. This button appears below the ‘Login’ button.

After clicking the button, in the window which appears the user will be asked to enter their user name. When you click on the ‘Next’ button, you will be asked to enter the captcha shown in the image. If it is successfully completed, after clicking on the ‘Next’ button a message confirming success will appear.

Process of setting a new password:

If the password reminder request is successful, clicking on the link in the e-mail will bring up the login screen with a ‘Change password’ pop-up window where you will be asked to enter the new password twice. The password will be changed by clicking the ‘Save’ button.

The password reset link is valid for 24 hours. If the user uses the expired link, the following message will appear: ‘The password reset link has expired, please request a new one.’

In case the user has requested a password reminder and in the meantime their password has been changed in the client programme, or they have successfully logged in using the original password, the password reset link will be invalidated.